Job Completion Survey - MrCool Cleburne

• How was your experience with the first phone call to the company?
• How would you rate your overall experience with MrCool Cleburne?
• Would you recommend the MrCool Cleburne to others for AC and heating system needs?
• Was our staff friendly and courteous throughout the duration of the work?

Comment:

These guys are just awesome. They are probably the 5th or 6th technicians to come over to my place to fix the airflow of the AC.

They are the only ones to put their brains/skills together and actually fix the problem. Earlier I used to have couple of portable air conditioners in the rooms to solve the air flow problem - now there's no need for it :)

Terry and Joey - you guys are excellent and know what you are doing. God bless your business.

I definitely recommend MrCool for your AC repair. He showed up, diagnosed the issue. Explain how he would repair my unit and now I enjoying cool air again.

Thank you Brandon for getting me cool fast! Such a professional and very experienced team. I will definitely be a repeating customer.

Great local ac guys. They were nice and hard working in June heat. My home warranty wouldn't pay for anything cuz I didn't have years of maintenance to report. But the tech worked with me to get us air.

Had a great experience with this AC company. They were professional, on time, and the technician tracking system was super helpful. They installed a system that works perfectly for my situation, exactly as discussed. Pricing was fair with no upselling at all. Highly recommend!

Called Brandon because my AC stopped cooling. He came out fast and got it done before the heat of the day set in. He pinpointed the problem immediately and had it fixed just minutes after he showed up. Best in town, hands down.

I had my Air condition go out and thought it would be a expensive repair and lengthy down time. Thanks to Mr. Cool Cleburne it was a quick fix. The capacitor went out and they fixed it fast and only cost me the deductible. Thanks Mr. Cool

Brandon has been a huge life saver with my rental properties! Responded quickly and was very efficient and fair. I appreciate him and his team for taking care of me. Definitely will use him again!

Brandon was able to come out on short notice on a Friday afternoon and fix my HAVAC unit right away before the weekend.

Brandon was so professional and knew his stuff. I feel lucky to have him working at my home!

Great service! ☺️

I called MrCool Cleburne out to diagnose my MrCool mini split that was not cooling in my house's media room. Brandon came out for the initial diagnosis. He found a leak in the inside head. He worked with MrCool to get it replaced under warranty. While he was here, he also inspected my main HVAC system. He immediately identified that the return system was undersized causing my system to work inefficiently.

He quickly provided a fair quote for the warranty replacement of the head and adding additional returns to the main HVAC system.

The completed work exceeded my expectation. The MrCool Cleburne crew was friendly and professional. They installed the replacement head, vacuumed and filled the system, checked for leaks, and performed standard maintenance. They also ran additional return ducts to the far rooms of the house and added a return in the conditioned attic.

The results we fantastic. The MrCool system now provides nearly a 30 degree temperature differential (measured by me) intake vs output (20 degrees is accepted as typical). This indicated the system is functioning absolutely optimally.

Additionally, the with the additional returns, the main central air is much, much quieter than before. I can barely hear it running. Also, the temperature variance between rooms has gone from +/- 3 degrees to +/- .2 degrees. That's a massive improvement!

Call MrCool Cleburne for all of your HVAC needs! They are truly fast and professional. They had us up and running cool again the same day! The technician was honest & friendly so we will use them again.

Knowledgeable and dependable!

Brandon arrived at the scheduled time.
Quickly diagnosed my A/C & Heater issue.
Quoted me a fair price for repairs, and had it completed the next day. Anytime I need fast, reliable A/C service this will be the first company I contact.